Our Customer Care Centre is available to answer any questions you may have. Call us at (603) 7718 3100 from 8.30am to 5.30pm (+8 GMT Kuala Lumpur), Monday to Friday (except on Selangor public holidays). Alternatively, you can email us at
cimb-p.custsupport@cimb.com
With CIMB-Principal Online you can access your account:
| To View and Print; Investment Balances; Transaction History; Distributions; Change of Details, Switching and Redemption forms; |
| To Check Your Personal Account Information; |
You can also access the following without a PIN:
| Daily Unit Prices; |
| Key Information on CIMB-Principal Funds; |
| Financial Planning Tools; |
| Educational Material to build your Investment Knowledge; |
| Press Releases and Market/Investment News; |
Simply visit our website
www.cimb-principal.com.my and log on to CIMB-Principal Online to access your account details. If you have any questions pertaining to CIMB-Principal Online, please call us at (603) 7718 3100.
Every quarter you will receive a copy of the Investors Circle magazine which contains details of the performance of CIMB-Principal Asset Management and CIMB-Principal Islamic Asset Management's investment funds and current issues in financial markets.
When you invest in any of the CIMB-Principal Asset Management and CIMB-Principal Islamic Asset Management's funds, we will send you written confirmation on:
| Your Investor Number; |
| All your transactions and income distributions;; |
| Any changes to your personal details (e.g. address, telephone number or bank account information); |
| The value of your investment each January and July; and |
| The financial accounts for the Funds each half-year in February and August. |
| The financial accounts for CIMB Islamic Enhanced Sukuk Fund (formerly Lifetime Dana Wafiq) are made available each half year in May and November. |
You can contact us or email us at
cimb-p.custsupport@cimb.com.
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