Contact Us

Call Us

Please call our Customer Care Centre at (603) 7718 3100 from 8.30am to 5.30pm (+8 GMT Kuala Lumpur), Mondays to Fridays (except on Selangor public holidays) for a personal investment consultation or any general investment queries.

Write to us

Malaysia
CIMB-Principal Asset Management Berhad
10th Floor Bangunan CIMB
Jalan Semantan
Damansara Heights
50490 Kuala Lumpur

Tel +(603) 2084 8888
Customer Care Centre +(603) 7718 3100
www.cimb-principal.com.my

Singapore
CIMB-Principal Asset Management (S) Pte Ltd
50 Raffles Place
#22-03A Singapore Land Tower
Singapore 048623

Tel +(65) 6210 8488
www.cimb-principal.com.sg

Indonesia
PT CIMB-Principal Asset Management
Wisma GKBI Suite 2201A, 22th Floor
Jl Jend Sudirman No.28
Jakarta 10210

Tel +(62 21) 5790 1581
www.cimb-principal.co.id

Thailand
CIMB-Principal Asset Management Company Limited
44 CIMB THAI Bank Building
16th Floor Langsuan Road
Lumpini Pathumwan
Bangkok 10330

Tel +(662) 686 9595
www.cimb-principal.co.th


Securities Industry Dispute Resolution Center (SIDREC)

If you are an individual or a sole proprietor investor and dissatisfied with the outcome of our dispute resolution process, you can refer your dispute to the Securities Industry Dispute Resolution Center ("SIDREC") via the following modes. You may do so either within 180 days of receiving the final answer from us or within 90 days from the date you had filed the complaint, irrespective of whether a final answer has been sent by us.

(a) via phone to : 603-2282 2280
(b) via fax to : 603-2282 3855
(c) via email to : info@sidrec.com.my
(d) via letter to :
      Securities Industry Dispute Resolution Center (SIDREC)
      Unit A-9-1, Level 9, Tower A
      Menara UOA Bangsar
      No. 5, Jalan Bangsar Utama 1
      59000 Kuala Lumpur



Telefon Kami

Sila hubungi Pusat Perkhidmatan Pelanggan kami di (603) 7718 3100 dari 8.30pg hingga 5.30ptg (+8 GMT Kuala Lumpur), Isnin hingga Jumaat (kecuali semasa cuti umum Selangor) untuk rundingan pelaburan peribadi atau sebarang pertanyaan umum mengenai pelaburan.

Tulis kepada kami

Malaysia
CIMB-Principal Asset Management Berhad
Tingkat 10 Bangunan CIMB
Jalan Semantan
Damansara Heights
50490 Kuala Lumpur

Tel +(603) 2084 8888
Pusat Perkhidmatan Pelanggan +(603) 7718 3100
www.cimb-principal.com.my

Singapore
CIMB-Principal Asset Management (S) Pte Ltd
50 Raffles Place
#22-03A Singapore Land Tower
Singapore 048623

Tel +(65) 6210 8488
www.cimb-principal.com.sg

Indonesia
PT CIMB-Principal Asset Management
Wisma GKBI Suite 2201A, 22th Floor
Jl Jend Sudirman No.28
Jakarta 10210

Tel +(62 21) 5790 1581
www.cimb-principal.co.id

Thailand
CIMB-Principal Asset Management Company Limited
44 CIMB THAI Bank Building
16th Floor Langsuan Road
Lumpini Pathumwan
Bangkok 10330

Tel +(662) 686 9595
www.cimb-principal.co.th


Securities Industry Dispute Resolution Center (“SIDREC”)

Jika anda seorang individu atau pelabur pemilik tunggal dan tidak berpuas hati dengan keputusan proses penyelesaian pertikaian kami, anda boleh mengemukakan pertikaian anda kepada Pusat Penyelesaian Pertikaian Industri Sekuriti (“SIDREC”) melalui cara-cara berikut. Anda mesti memfailkan tuntutan dalam tempoh 180 hari selepas menerima keputusan muktamad daripada kami atau dalam tempoh 90 hari dari tarikh anda memfailkan aduan, tidak kira sama ada jawapan yang terakhir telah dihantar oleh kami.

(a) melalui telefon : 603-2282 2280
(b) melalui faks : 603-2282 3855
(c) melalui e-mel : info@sidrec.com.my
(d) melalui pos :
      Securities Industry Dispute Resolution Center (SIDREC)
      Unit A-9-1, Level 9, Tower A
      Menara UOA Bangsar
      No. 5, Jalan Bangsar Utama 1
      59000 Kuala Lumpur



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